Gardenly Support

Need help with your account, a garden design, credits, or a subscription? Email us at niels@gardenly.app. We normally reply within two business days.

Subscriptions

In the iOS app, open Settings to restore an App Store purchase or manage and cancel an active subscription. Purchases made on the web are managed from your Gardenly dashboard profile.

Account and privacy

You can permanently delete your account from Settings in the iOS app. For an access, correction, export, or deletion request, email us from the address connected to your Gardenly account.

When reporting a problem

Include what you were trying to do, the approximate time, and any error message you saw. Never send your password, Apple verification code, or payment-card details.