Terms of Service
Effective Date: 15 August 2026
Welcome to gardenly! These Terms of Service ("Terms") govern your access to and use of the gardenly application, website, and services (collectively, the "Service") operated by gardenly ("we", "us", or "our").
1. Acceptance of Terms
By accessing or using gardenly, you agree to be bound by these Terms and our privacy policy. If you do not agree, do not use the Service.
2. Description of Service
gardenly provides AI-powered garden planning, plant identification, and care advice services.
3. Account Registration
To use gardenly, you may need to create an account. You must provide accurate information and keep your account secure. You are responsible for all activities under your account.
4. Use Restrictions
You agree not to:
- Use the Service for any unlawful purpose.
- Attempt to gain unauthorized access to the Service.
- Interfere with or disrupt the Service.
- Upload or share content that infringes on intellectual property rights or is otherwise objectionable.
5. Payment and Subscription
Access to some features may require a paid subscription. By subscribing, you agree to pay the applicable fees and authorize us to charge your payment method.
Subscriptions purchased in the iOS app are auto-renewable subscriptions billed by Apple to your Apple Account. The purchase screen shows the current price, duration, included credits, and renewal terms before you confirm with Apple. The subscription renews unless cancelled at least 24 hours before the end of the current period. You can manage or cancel it from Gardenly Settings or Apple's subscription settings.
App Store subscription credits are added to your existing balance and do not expire. Annual-plan credits are added for the full year when Apple confirms the purchase or renewal. Creating a design deducts the displayed number of credits.
6. Refunds and Cancellation
Cancellation: You may cancel at any time. App Store subscriptions are cancelled through Apple's subscription-management interface; web subscriptions are cancelled from your Gardenly dashboard profile. Access remains active until the end of the paid subscription period unless the store states otherwise.
Web purchase refunds: For purchases billed directly by Gardenly on the web, we offer a 7-day money-back guarantee for new purchases. Generating designs uses paid AI resources on our side, so refunds are only eligible if no more than 3 designs have been generated on your account after the purchase and the refund request is submitted within 7 days of your initial purchase. If the AI actively failed to follow your submitted instructions or produced images with broken artifacts, you may request a refund under the same eligibility limits. Once more than 3 designs have been generated, refunds are not available. Eligible refunds are processed to your original payment method within 5-10 business days.
App Store refunds: Apple controls billing and refunds for purchases made through the App Store. Requests must be submitted to Apple and are subject to Apple's refund policies and applicable law; Gardenly cannot issue those refunds directly.
7. Termination
We reserve the right to suspend or terminate your access if you violate these Terms.
8. Intellectual Property
All content and technology used in gardenly are the property of gardenly or its licensors. Your garden data remains your property.
9. Disclaimers and Limitation of Liability
The Service is provided "as is". We do not guarantee it will be error-free or uninterrupted. Our liability is limited to the amount you paid in the last 12 months. Garden advice is for informational purposes only and not a substitute for professional expertise.
10. Changes to Terms
We may update these Terms occasionally. We will notify you of any material changes by email or through the Service.
11. Contact
Questions? Contact us at: niels@gardenly.app